NoiceCo

About Client

NoiceCo is an influencer marketing startup agency that focuses on creating and executing innovative influencer marketing strategies and campaigns for various brands around Malaysia. They already built up their website but with their busy schedules, they required someone with technical expertise to maintain the website for them and to improve its performance from where it was initially.

Services Rendered

The owners contracted me to maintain their existing website. These included:

• Updating outdated plugins
• Implementing a CDN (Cloudflare) to improve performance and security
• Fixing bugs found on the website after its initial launch
• Implementing new features on the website based on their requirements
• Ensuring the website performs well and is optimised for mobile devices
• Conduct frequent checks on the website to ensure everything is running smoothly and everything is up-to-date
• Technical support consultations for any website related issues and queries

Takeaways & Outcomes

The owners had a solid foundation for a website but the issue they and many new website owners face is trying to navigate maintaining the website in the long term. This often results in various errors and performance issues over time, especially if the initial website was not built with future scalability in mind.

They also needed someone to consult on the feasibility of new features they wanted to add to the site but could not do it on their own. This was also true for the more technical aspects of website maintenance when it came to sorting out domain and email related issues on the back-end.

The website maintenance services conducted for this client falls back on my years of experience maintaining and developing websites for clients. As a result I was able to fix the initial issues faced by the owners and provide input on how the site can be managed in the future. Eventually I took on the role of their website’s maintainer so they could focus their efforts on growing their business while leaving this part of their business to me to manage, offloading a significant portion of their overhead. They now also have the option to easily conduct changes to their website in the future since I am now around to consult and implement said changes.